FREQUENTLY ASKED QUESTIONS
What security features protect my RV at the Ottawa facility?
Our premium RV storage facility in South Ottawa utilizes a multi layered security approach including twenty four seven high definition video surveillance and a fully perimeter fenced twenty acre lot. Access is strictly controlled via personalized digital keypads ensuring that only authorized clients can enter the premises at any time. Furthermore our well lit lanes and frequent staff patrols provide an extra layer of protection for your motorhome or travel trailer throughout the year.
Do you provide maintenance amenities for RV owners on site?
We offer a dedicated RV wash rack exclusively for our storage clients to keep their units clean after long trips. We also feature an on site sanitary dump station making it incredibly convenient to prep your vehicle before tucking it away for the season. Our wide gravel packed lanes are designed specifically for large rigs allowing for easy maneuvering and stress free parking regardless of your driving experience level.
How do you manage winter access for RV owners in Ottawa?
Winter accessibility is one of our top priorities and we use our own plow truck and tractor to ensure our Ottawa storage facility remains accessible even after major snowfalls. Our team works diligently to clear the main arteries and access points allowing you to check on your vehicle or retrieve it for a winter getaway.
What are the benefits of professional boat storage versus home parking?
Storing your boat at our professional Ottawa facility removes the clutter from your driveway and protects your investment from neighborhood hazards. Our facility offers much higher security than a standard residential driveway featuring gated access and constant monitoring to prevent theft or vandalism of marine electronics. Additionally storing with us ensures you are in compliance with local Ottawa bylaws regarding the parking of oversized vehicles and trailers on residential property.
What sizes of boats can you accommodate in your outdoor lot?
We have the capacity to store boats of virtually any size including large pontoon boats and cruisers on multi axle trailers. Our outdoor parking spaces are generously sized to allow for easy backing and maneuvering even for those with larger vessels. Our staff can help you select a spot that provides ample room for your specific trailer length while keeping your monthly storage rates affordable.
Why use a dedicated storage rack for canoes and kayaks?
Dedicated canoe and kayak racks are essential for maintaining the hull integrity of your watercraft as improper storage on flat ground can lead to permanent warping. Our specialized racks are designed to support the strongest points of the boat ensuring that your expensive fiberglass or polyethylene hull stays perfectly straight. This organized system also makes it much safer and easier to load your gear without the risk of dropping it or scratching it against other equipment.
Is the kayak storage area secure from theft and vandalism?
Our paddle craft storage area is located within our gated facility and is monitored by the same high definition camera system used for our high value vehicle lots. We also provide anti theft locking devices for the racks to ensure that your gear remains exactly where you left it. This provides significant peace of mind for owners of high end touring kayaks or specialized racing canoes that would be at risk in a backyard or on a roof rack.
Can I access my kayak or canoe at any time for a trip?
We provide all of our clients with twenty four seven digital keypad access so you can pick up your boat for an early morning paddle on the Rideau River. You are never restricted by office hours meaning you can enjoy the water on your own schedule throughout the entire season. Our facility location on Bank Street makes it a convenient pit stop on your way out of the city toward your favorite paddling destinations.
How does heated storage protect classic cars and motorcycles?
Ottawa humidity and temperature swings can cause condensation to form inside engine blocks and on chrome finishes leading to rapid rust over time. Our heated storage units maintain a consistent and controlled temperature that eliminates this sweating effect keeping your classic car in showroom condition. By avoiding the extreme cold you also protect sensitive gaskets and battery health ensuring your vehicle starts up perfectly the first time you take it out in the spring.
Is your heated storage facility dust controlled for luxury vehicles?
Our heated indoor facilities are kept impeccably clean and are designed to minimize dust accumulation on your luxury or exotic vehicles. The sealed environment prevents windblown debris and pests from entering the storage area which is a common problem in unheated garages or outdoor car covers. This makes it the ideal choice for owners who want to maintain a pristine wax finish and clean interior without having to detail the car every time they drive it.
What are the requirements for storing a vehicle in a heated unit?
To maintain our high safety standards we require all vehicles to have a minimum amount of fuel and for batteries to be in good condition or disconnected. We also ask that you place a drip tray under the engine to protect our clean facility floors from any potential fluid leaks. Our staff will walk you through the simple check in process to ensure that your vehicle is positioned safely and is ready for its winter stay.
How is a professional mailbox rental better than a standard PO Box?
Our mailbox rentals provide you with a real street address on Bank Street which is a major advantage for business branding and professional credibility. It is the ideal solution for home based business owners in Ottawa who want to protect their privacy while maintaining a professional presence.
How do I know when I have received new mail in my box?
We offer a convenient mail check service where you can call our office to see if you have any new letters or packages waiting for you. This saves you an unnecessary trip to the facility if your box is empty and allows you to plan your visit around important deliveries. Our goal is to make managing your business or personal correspondence as efficient as possible for your busy schedule.
How do I determine the right storage unit size for my house?
Selecting the right size is crucial for both budget and convenience and a ten by ten unit is typically perfect for a two bedroom apartment contents. If you are moving a full family home we usually recommend a ten by twenty or ten by thirty unit to ensure you have enough walkway space. Our on site experts are always available to provide a tour and help you visualize exactly how your furniture will fit within our various unit dimensions.
Are your personal storage units pest controlled and dry?
We maintain a very strict pest control program and regular facility inspections to ensure that your household belongings are kept in a clean environment. Our units are designed to stay dry and protected from the elements preventing issues like mold or mildew that can occur in damp basements. We take great pride in the cleanliness of our facility and work hard to provide a space where you feel comfortable storing your most valuable possessions.
Do I need to sign a long term contract for personal storage?
We offer flexible month to month rental agreements that allow you to use the storage space for as long or as little as you actually need. There are no long term commitments required making it the perfect solution for people who are renovating their homes or are between real estate closings. You simply provide us with notice when you are ready to move out and you will not be locked into an annual lease.
Can businesses use your units for inventory and tool storage?
Many Ottawa businesses utilize our facility as a cost effective alternative to expensive commercial warehouse space for storing excess inventory or tools. Our units are impeccably clean and dry making them suitable for the long term archiving of important legal documents and financial records. With our wide drive up access and twenty four seven entry your team can quickly load supplies at any time keeping your business operations running smoothly.
Is the facility suitable for heavy equipment or contractor supplies?
Our drive up units are specifically designed to handle the needs of contractors and tradespeople who need to load heavy equipment directly from their vehicles. The reinforced concrete floors and large roll up doors make it easy to store generators or building materials securely. We provide a central and accessible home base for your business that is much more secure and organized than a residential garage or a job site trailer.
Do you offer multiple unit discounts for commercial clients?
We value our long term business partners and can offer custom pricing or multiple unit arrangements for companies with large scale storage needs. We are also proud to support our community by providing special discounts for seniors and military members. Whether you need space for your business or personal belongings we can create a tailored storage plan that fits your budget and operational requirements.